Return Policy – Q Driven

At Q Driven, we strive to provide the best experience for our users. In the event of any payment or service issues, the following refund policy applies:

Users are entitled to a refund in the following cases:

• Incorrect or accidental charges.
• If the trip or request was not fulfilled.
• Technical issues resulting in duplicate payments.
• Incorrect fees charged to the customer.

Refunds are not applicable in the following cases:

• After the trip has been successfully completed.
• If the cause of the issue is outside the application's control.
• In case the user violates the usage policies.

Refund Period

The refund process may take 7 to 14 business days, depending on the bank or payment method.